Branch Manager

City Head, Marketplace Business

Location : Pune

Our growth plans :

Being a market leader in the software platform for FTL freight business, Client is poised to improve data-driven vehicle matchmaking between LSPs and truckers using tech capabilities. Our goal is to increase current trip volumes by 5 times in the next year.

While we process close to 4% of the country's freight on our software platform, our aim is to to get to 20% by 2028. And, we want to create a stronghold in our marketplace business which currently is highly fragmented.

About the Role :

City Head - Pune will be the face of our marketplace business for the city and would own PnL for the region. He/She will handle all aspects of the business (Demand Creation, Fulfilment, Trip tracking, Payment Collection, Document pickups, etc). The current team of Pune would report to this person and his/her reporting will be to the Director-Business.

Key Responsibilities :

- Partner (LSPs and truckers) Management : Build relationships with existing partners, build right pipelines and acquire new vendors based on their business potential and fit in business model.

- Face of the company : First point of contact for new leads/opportunities and do first discovery calls with prospects.

- Always stay neutral : Act as a bridge between Demand (Logistic Service Providers) and Supply (Trucker) partners when it comes to feedback.

- Team handling : Build and develop teams to achieve productivity targets and have the willingness to learn continuously.

- Drive process based operations : Ensure defined SOPs are followed and suggest tweaks required in existing processes to improve efficiency.

- Cost Optimisation : Own the costs incurred in the region and take calls with long term vision

Key Competencies for the Role :

- Excellent People Manager

- Customer-centric approach

- Have strong communication and negotiation skills

- Take data backed decisions

Preferred Qualifications :

- MBA with at-least 3+ years of experience

- Experience in Supply Chain Solutions, Logistics, Telematics, Consulting and Domain expertise

- Experience in Contract Management, Vendor acquisition and Management, Business Development or Growth Management

- Familiarity with Order Management practices

Incentives to work on this role :

- Immense growth potential (personal & professional) as you will be assuming a role akin to a regional CEO.

- Be part of the process improvement journey of a key vertical of Client

- Have the opportunity to work with data inputs from other vertical and strategic partner (Tata Motors)

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