We are seeking a dynamic and results-oriented leader to join our team as Branch Manager in our Retail Banking Department.

You will be responsible for the overall performance of a branch, driving growth, exceeding sales targets, and delivering exceptional customer service.

Job Roles and Responsibilities:

- Lead, motivate, and develop a high-performing team to achieve individual and branch goals.

- Foster a positive and collaborative work environment that promotes teamwork and accountability.

- Oversee daily branch operations, ensuring smooth functioning and adherence to bank policies and regulations.

- Develop and execute strategic plans to achieve and exceed sales targets for various financial products and services.

- Cross-sell and upsell products and services to existing customers, exceeding customer expectations.

- Build strong relationships with customers, understanding their financial needs and providing personalized solutions.

- Ensure prompt and efficient resolution of customer queries and concerns.

- Manage branch budgets effectively, ensuring optimal utilization of resources.

- Monitor and control branch expenses, identifying areas for cost reduction.

- Regularly review and update security measures to safeguard customer information and prevent fraud.

Qualifications & Experience:

- Bachelor's degree in Finance, Business Administration, or related field.

- Minimum of 5 + years of experience in Retail Banking, preferably in a managerial role.

- Proven record of accomplishment of exceeding sales targets and achieving business goals.

- Strong leadership and communication skills, with the ability to motivate and inspire a team.

- Excellent analytical and problem-solving skills.

- Deep understanding of Indian banking regulations and compliance requirements.

- Proficiency in MS Office suite and branch banking software.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.