Key Responsibilities:

1. Set and achieve high performance targets for Current Accounts & Saving Accounts (CASA) both in terms of nos. and also in terms of value through Sales Manager & team of Sales Officers and Business Correspondent Manager & network of Customer Service Points.Set and achieve high performance targets for sales of third party products like Insurance, Mutual Funds, etc. through Sales Manager and team of Sales Officers and Business Correspondent Manager & network of Customer Service Points.

2. Set and achieve high performance targets for high value customers like high net worth individuals, government departments, societies, trusts, salary accounts, etc. through Relationship Manager. Provide high quality service to existing & new customers who walk-in to the Branch through Branch Operations Manager and team of Customer Service Officers. Actively generate & pass-on leads for cross-sell products like Gold Loan, Two-Wheeler loan, Car Loan, Home Loan, etc. sourced through the entire Branch team and network of Customer Service Points.

3. Ensure 100% compliance to Policies & Processes and all regulatory matters of RBI and other statutory bodies.

4. Recruit, onboard, mentor, review, train & develop and retain Branch Staff.Prepare MIS & other reports and necessary corrective and preventive action.

- Number of years of experience (range): 7-10 years

- Type of companies/sector worked for: Banking - private sector banks, cooperative banks, PSU banks, rural banks.

- Responsibilities managed in the previous organizations: The applicant should have been in a customer-facing role in a bank branch, with experience in branch operations and branch sales.Knowledge of banking practices, guidelines and regulatory requirements are essential for this role.

- Languages: Fluency in English and regional language of the state applying for. Ability to speak in other regional languages would be an added advantage.

- Computer/technical skills (if any): Good in MS Office, Banking Softwares,

Qualifications:

- Graduation: (Please specify preferences, if any): Any Graduate

- Post-graduation: (Please specify preferences, if any)?: MBA or any PG would be an added advantage

- Professional Qualifications:

- Certifications (please specify): JAIIB/CAIIB/IRDA/NISM modules

Competencies:

Required at the Current level:

1. Technical: Good Banking knowledge and awareness on RBI guidelines

2. Functional: Branch Sales, Branch operations, teller operations, relationship management, cross-sell.

3. Behavioural: Leadership Skill, Adaptability, Decision Making, Good Interpersonal, and Organization skills

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