Account Manager

About Company :

- Botree Software is the first of its kind Warehouse to Consumer solution suite that helps companies manage their distribution, and supply chain networks, and improve their connect at the store and shopper level with data and insights across the value chain.

- We have a rich 20 years+ of experience in RTM and we enable more than $12Bn business with 60K+ distributors and 20K+ SFA users across the world. Retail data analytics specialist RedSky Technologies has merged with us and has added an in store services platform to our repertoire which processes 5M+ transactions every month. We partner with 40+ FMCG majors and are a market leader in the space in South Asia.

- With our data insights platform, we are assisting FMCG, Consumer Durables, and Telecom industries to use insights from secondary and tertiary sales to augment their decision-making. We have a strong business team led by FMCG and IT veterans and a strong product engineering team that is known for its deep domain knowledge and cutting-edge platform and data analytics experience.

Our solutions include :

- The world's largest distribution management system.

- Cloud-first, multi persona sales force automation with built-in collaboration capabilities.

- API enabled B2B-ordering app and tele-calling solutions.

- Data analytics and machine learning for business, risk, and supply chain.

- Software agnostic retail integration with loyalty and hyperlocal ordering capability.

Company Website : https://botreesoftware.com/

Job Overview :

- This is an account management role where you would be contributing to the company's growth objectives in India and in global markets. You would be responsible for developing new business opportunities with existing accounts by positioning and cross selling the company's offering to the customers.

- We have a suite of products and services covering end to end solutions from warehouse to consumer, and you would be responsible for customer's solution discovery by being their consultative partner in their journey. You will also be responsible for the Account Managers in the org and lead them to build a strong Account Management team thereby influencing Customer Satisfaction.

Responsibilities :

- Define and build a structured team and processes to support account management for the company

- Drive management reporting and CRM processes to ensure account forecast is accurate

- Identify new opportunities in their account portfolio to enable deeper inroads into the accounts

- Monitoring the client's contracts and renewals, explaining costs, and negotiating new terms if necessary

- Liaise with delivery teams to ensure the customer's needs are translated into the final deliveries

Skills Required :

- Building relationships with customer teams across various departments and functions, thereby having a pulse of the client organization

- Excellent communicators with a commitment to client satisfaction

- Understanding of client challenges and supporting them with propositions that result in a Win-Win partnership model

- A minimum of 7 years of experience in Account Management and at least 4+ years leadership experience in a SaaS/ Technology products organization

- Passion for using technology to build solutions is required.

- Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment.

- Proven record of scaling account revenue in India and/or in other global markets

- Strong in driving SaaS matrix. Growth in Monthly Run Rate (MRR); Driven Customer Retention

- Mentoring junior members to realize overall success of the team

Travel Required : 25-50% of the time

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.