City Head ( Mumbai, Pune, Hyderabad, Bangalore, Chennai,Kerala, Goa, Patna and Guwahati):

- Identifying, hiring, training, retaining of recruiters in the city with induction and orientation along with the training and development coordinator.

- Monitoring - Ensure regular DCR, Closer report, weekly, monthly and observation reports. Close monitoring, mentoring them and providing them with adequate guidance, focus.

- Creating face to face acquisition opportunities within and outside the city; secure permissions, ensure local offices meet statutory need; troubleshoot; conflict management. To ensure confidentiality of information.

- Be with the team and ensure all logistic need during outstation permission.

- Take initiative to take corrective action when fundraising results are not as per plans with the support of the HOD.

- Overall responsible for city target both one time and regular giving

- Plan and lead interactive and informative team meetings on city's performance, individual performance, talk about data analysis of the city to the core team and aim at the ROI for the city.

- Responsible for being the first point of contact in case of any emergency situation in the city.

- Any other responsibility as assigned by the Management (India).

- Ensure all onetime donation/regular details is capture properly by the telecaller/F2F people and passed to the HOD.

Skills and Requirements:

Successful candidates will be driven by wanting to ensure the teams they manage are highly motivated to deliver and be successful, and build an excellent return. They will need to be fascinated by how they can inspire prospects to support our unique approach to protect human rights for all over the long term.

- Track record of delivering successful telecalling and F2F programs.

- Practical understanding of telecalling and F2F fundraising techniques.

- Strong leadership, managerial and coordination skills

- Highly developed interpersonal skills, ability to work in a team and to take a leadership role

- Excellent communication skills in English, Hindi and local languages.

- Cultural sensitivity - the ability to work effectively cross culturally and adapt communications style as needed to foster collaboration.

- Excellent experience in managing and analyzing data

Must have atleast 5 years of experience in handling telecalling and F2F team both one time and regular giving. Preference would given to the candidate who already have an existing team with him to join on an immediate basis.

Salary- As per industry standard and target agreed to achieve.

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