HR Manager at Bootstart Spaces & Hospitality Pvt Ltd
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Bootstart - Community Manager (0-2 yrs)
Key Responsibilities :
Operations :
- Ensure quality control to address immediate issues, pre-empt potential future issues and identify areas for improvement when required
- Address day-to-day community issues including coordinating and managing building access as necessary
- Manage food and beverage offerings to ensure the quality and presentation are aligned with Bootstart's brand
- Oversee the daily ordering and receipt of products from vendors
- Prepare the building expense reports and budgets for Management review
- Organize the move-in and move-out schedules to minimize member issues
- Support the operation Manager in making strategic decisions regarding the operational and financial performance and process optimization of the location
- Train Community Associates and other Community Leads at your location to conduct walkthroughs and prepare reports for those occasions when you are not able to do so
- Ensure a level of uncompromising cleanliness, including management of the team of Community Service staff at your location to ensure cleaning and pantry responsibilities are executed daily to the highest standard
Sales :
- Support the touring of new members when required
- Support the research of prospective members in the tour pipeline and support followup and closing requirements when required
- Connect with local organizations and attend networking events to promote
- Bootstart's community and identify potential members
- Support the referral of prospective or existing members to other locations when required
Hospitality :
- Develop professional relationships with members and proactively gather information on their needs to identify both Bootstart and member services that could help them achieve their goals
- Identify and execute opportunities to connect members with each other
- Support the planning and supervision of educational, professional, and personal development events based on members' needs and requests.
- Ensure a gracious arrival experience for all members, prospective members, and guests of members while maintaining the necessary level of building security
- Ensure best practices for the benefit of the broader company related to the member experience, sales, hospitality, operations, events, and training
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