HR Lead at BookMyForex
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BookMyForex.com - Executive - Customer Management (1-3 yrs)
- A company, which does more than 1000 Cr+ worth of Transaction, is into One of the most reputed Business of Foreign Exchange, has business spread across 650+ cities, and have already served 3.2 Lac+ Customers, is Worlds first Foreign exchange marketplace is looking to Hire professionals.
- We are BookMyForex.com- Indias Fastest growing Foreign exchange marketplace which is constantly considered by professionals as the best place to learn and grow and is covered extensively by Economic Times, Times of India, YourStory etc
- We are situated at the most happening centre of Gurgaon - JMD Megapolis building - Sector 48- which is just 7 Km from Huda Metro.
STEP PROCESS Engage - Understand - Assist - Build Relationship
- Engage with customers through email and calls, who need Forex products. Millions of people daily require Forex products and we will provide you with the details of those customers. You have to connect with them to:
- Understanding the issue of the customer & providing complete information regarding the transaction and resolve the issue to customer delight.( We will train you about the Products and services )
- Your role is to ensure that they are delighted and are happy with the Products provided to them.
- Assist customers seeking foreign exchange/remittances throughout the transaction in coordination with BookMyForex Vendors/Branches or partnering banks.
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