- Work From Office Profile

- This position will be a key player on the Marketing team responsible for the development and execution of customer journey campaigns, prioritization of tasks, and achievement of performance goals. The Digital Marketing Personnel will monitor key performance indicators (KPIs) to measure results through data analysis and optimization. You will collaborate with both the client and internal Client Services teams to determine weekly and quarterly account performance goals and measurements as well as determining account activities. You will conduct ongoing account optimization and testing to achieve these goals, providing regular reporting and analysis to both the client and the internal team.

Responsibilities :

- Responsible for all aspects of managing customer and their interaction

- Conduct ongoing analysis of campaigns; manage and optimize to meet client and internal performance goals.

- Independently troubleshoot account & technical issues to ensure that campaigns are maximizing performance

- Partner with client and lead internal account team members to define, drive and execute effective optimization strategies and testing schemes designed to improve campaign KPIs

- Maintain strong communication with clients and internal team members to keep everyone informed of campaign status, scope, or timeline changes and manage client expectations

- Properly monitor campaign performance against client's objectives, making optimization recommendations as necessary

- Run weekly internal meetings to update on account performance, team activities and results, and any roadblocks; work with peers and to prioritize tasks and troubleshoot issues

- Run weekly client call(s) to update client(s) on performance and activities and provide insights around the account and the client's business

- Prepare and lead semi-annual/quarterly strategic business reviews with the client to discuss industry insights, account performance, and strategic opportunities and ideas

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