HR Manager at Bonito Designs Pvt Ltd
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Bonito Designs - Customer Relationship Manager (3-5 yrs)
Our aim
We are the design evangelist aiming to be the idol of interior design in the country, to start with, we are with an envision to expand to a long stretch within the short frame of time and on a hunt to find the dreamers who are looking to fly with us long and strong.
Our kind
A camaraderie of misfits who fight to pull the wheels of innovation ahead with love and compassion in what we do. We eat challenges for breakfast and solutions as dinner and fights are our midday meals. We question our way out to find the light and see a customer happy, as our purpose is to change the way interior design is looked and the way life is lived.
Opportunity : Customer Relationship Manager (CRM) The title is too formal compared to the work that you'd be doing. You would be an ever wisening friend to all; most of all to customers. Ability to express your thoughts and ideas succinctly and helping customers with the imagination is a must for you to have. You better be analytical and immensely creative being. The financial well being of the firm rests on your shoulders. Customer centricity is at the heart of everything you do; every day. - Customer is King- is the mantra that you don't just believe in; but live day-to-day.
Experience : 3 years +
We look forward for the following :
- Passion for sales and prior experience in sales with proven results. Preferable real estate, institutional, hospitality and high end automobile sales.
- Experience in any client servicing role
- Make effective sales pitch/presentation, in terms of ideas and use of tools like excel and powerpoint
- Quick on the feet attitude
- Good communication skills, written and oral
- Good interpersonal skills
- High level focus on achieving targets and ability to work under pressure
- Meeting and liaising with clients to discuss and identify their requirements
- Systematic approach to maintaining long lists of databases and ensuring regular follow-ups
- Client/partners could be individual homeowners, builders, commercial establishment or other consultants
- Working with various internal team to meet and deliver the clients requirement
- Be the single point of contact for the client till project conversion and report progress to seniors periodically
- Take up new initiatives, ideate and execute on new/existing lead generation methods
- Presenting workable solutions to clients which leads to conversions
- Raising estimates/quotations for clients based on customization
- Monitoring the effectiveness of service delivery and campaigns (if any)
- Arranging and attending meetings with clients within the office or outside of office - Taking clients on site visits to showcase the companies work
- Liaison closely with design and projects team
- Participating in marketing initiatives if required
We want leaders and doers.
The result owl on a positive note !
- A result without a meaningful greater good for a group is just a result as good as not, and we want the meaningful result bringer who focuses and helps others to climb towards the greater aim with passion and energy.
The flash of decision making and realising it !
- Lightning speed of decision-making with precision and bringing it to life is what the difference makers are made of and we expect no less than that from you at the same time, still enough to weight situations which adds value to the group and its clientele is the key.
The networking bee !
- To be buzzing with charm in the team and with our clientele and open to explore what the world is ready to offer to create an exquisite value to the clientele through the group. We want the wanderer who explores, connects and brings home a new souvenir every time.
- We believe in oneness and it comes with breaking barriers of silos and the one who strives forward, heading the path with courage and ready to learn from one's mistake is exactly the one we need; by breaking shackles and striving towards delivering the immediate goal even if there are mountains of uncertainties in the front.
A Shishya in a guru !
- A learner and a teacher are the one who excels to the top and we expect the perfect learner who can help others when they are in need and be naked when it comes to asking anyone else.
- The visionary of design!
- The evangelist of design who can articulate a strong message to everyone that we carry and is excited to be onboard with the vision of the group and to play a role in achieving it and setting milestones for others to look up to.
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