Manager - People Operations at Boheco
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BOHECO - eCommerce Growth & Retention Marketing Role (3-7 yrs)
Company: Bombay Hemp Company Private Limited (BOHECO)
Department: Marketing & Sales
Position: Full-Time (45 hours a week)
Experience : At least 2-4 years of relevant experience in executing and scaling Amazon Ad Campaigns
Designation: Amazon Growth & Retention Marketing Associate
Job Objective :
- Seeking a candidate who has the zeal to outperform their targets, ride on an idea and make it as big as possible, to establish his/her place in the growing Cannabis industry of India with the opportunity to create unique value out of what otherwise seems to be of no value
- Seeking someone with a more proactive attitude rather than a reactive one along with a perfect balance between being street smart and theoretically sound
Job Description Amazon Growth :
- Minimum 2 years of hands-on experience executing and scaling Amazon Ads campaigns, demonstrating a deep understanding of Amazon's advertising platform.
- Utilize strong analytical skills to interpret campaign data, identify trends, and make data-driven decisions to optimize performance and achieve business objectives.
- Develop and implement innovative strategies to enhance sales performance and increase market competitiveness on Amazon.
- Take ownership of all operational aspects of our Amazon business, including inventory management (FBA), pricing strategies, and promotional activities, to maximize sales and profitability.
- Manage and optimize advertising spend, oversee the lifecycle of ASINs, and monitor the P&L of Amazon operations to meet financial targets.
- Continuously assess market demand and execute processes to introduce new ASINs or products effectively, ensuring a diverse and competitive product portfolio.
- Regularly analyse key performance metrics such as BSR, customer reviews, ratings, revenue, and inventory levels to identify opportunities for improvement and address any issues proactively.
Retention Marketing :
- Execute and manage retention marketing channels to drive revenue growth through various channels such as WhatsApp, SMS, email, push notifications, referral/loyalty programs, and affiliates.
- Ideate & Execute strategies for the entire retention marketing funnel.
- Plan and execute event-specific campaigns to enhance customer retention.
- Analyse the customer experience and decision-making process at each stage of the customer journey.
- Analyse competitive, customer, and industry trends to develop innovative approaches for market launches.
- Define strategies and manage the communications charter through CRM channels to drive user journeys across different life cycles.
- Manage the end-to-end user lifecycle through various engagement and retention strategies to reduce funnel drop-offs.
- Establish and implement best practices for cohort creation, database marketing, measurement, evaluation, data capture, maintenance, and customer/prospect list selection.
- Must have a decent understanding of retention marketing tools like Webengage, Klaviyo, CleverTap, Engati etc
Department :
You will work in the Sales & Marketing function. In this function, you will work along with the Marketing & Media Manager as your supervisor.
Education - Bachelor's degree in Marketing, Business Administration, or related field.
Skills :
- A Team Player with a pro-active and a "go-getter" attitude
- Coming up with pragmatic solutions with respect to the task at hand
- Demonstrable leadership skills
- Strong proficiency in data analysis tools and platforms, with the ability to derive actionable insights from complex datasets.
- Excellent strategic thinking and problem-solving skills, with a track record of driving tangible business results.
- Command over MS Office applications (such as Excel, Word, and PowerPoint)
- Excellent Verbal and Written English communication skills
- An eye for detail is a must
- Proactive at problem solving
Location : Mumbai, Andheri, Maharashtra