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22/02 Akansha
HR Executive at Bo International

Views:102 Applications:27 Rec. Actions:Recruiter Actions:20

Bo International - Executive - Sales Operations/Customer Service (1-10 yrs)

Gurgaon/Gurugram Job Code: 313730

Roles & Responsibilities :

- Interacting with clients over call/chat/email

- Responsible for generating repeat orders from existing clients

- Coordinate with internal departments and process the orders on time

- Make daily weekly and monthly reports

- Regular follow-up with assigned clients for pending payments

- Make client's orders flow reports and maintain the same time-to-time

- Provide solutions to the client regarding their issues/complaints

- Escalate client complaints to the concerned department and management

- Provide the best servicing experience to clients and resolve their concerns within TAT

- Responsible for Day-to-day operation part and ensured updating system/CRM accordingly

- Manage repeat order cycles client-wise

Desired Skills and Experience :

- MS Office knowledge especially Excel

- Good communication Skills

- Should have experience in the operation part

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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