Senior Marketing Manager

This position is responsible for leading marketing and brand strategy across communication channels, product and caf- launches and seasonal campaigns. You will be working the founding team to define the overall strategy and managing a team of community managers, digital marketing and designers for execution.

Essential functions will include :

- Work with founding team to develop formal annual marketing plan across mediums including but not limited to set annual events, festival gifting options, product and equipment launches, training classes, new store launches.

- Lead and manage the content creation and deployment across our social media platforms, including timing, content, appearance and integration

- Lead and manage third party vendors and our internal digital marketing manager to execute digital campaigns to drive online and offline sales.

- Recruit, manage and develop team of regional community managers responsible for execution of offline events and social media

- Work collaboratively with the design team to oversee the creation of engaging and effective marketing collaterals aligned with the marketing plan.

- Develop business partnerships as well as partnerships with influencers, online outlets such as Little Black Book and other creatives working in PR

- Develop KPIs across marketing functions, analyze data, present and make recommendations to management.

- Analyze ROI on all customer market activities and outline key areas of opportunity with a continuous improvement mindset

- Work closely with cafe management and community/event management team to organise offline events and, if required, travel to events.

- Stay current on general marketing trends and coffee market issues

Administrative Tasks :

- Formalize marketing plan and develop and manage marketing budgets

- Onboard, lead and mentor department staff

- Hold regular staff reviews in formal, structured manner

- Oversee and manage marketing calendar, so others can access information quickly

KNOWLEDGE, SKILLS, AND ABILITIES :

- Bilingual in Hindi and English preferred

- Excellent verbal and written communications skills

- Strong organizational abilities

- Problem-solving and critical-thinking skills

- Proficiency in Microsoft Office Applications including Excel, PowerPoint, Word, and Skype required

EDUCATION AND QUALIFICATIONS :

- 5 years in marketing preferred

- 2 years E-commerce experience preferred

- Coffee industry experience preferred, however open to other specialty food or beverage products too. This is not mandatory.

- University degree in marketing, business preferred, or liberal arts and sciences with relevant work experience

Reports to : Co-Founders

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