Retention Marketing Manager at MUHAVRA ENTERPRISES PRIVATE LIMITED
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Blue Tokai Coffee Roasters - Manager - Retention Marketing (3-5 yrs)
Key Responsibilities :
- Develop and execute strategies to enhance customer loyalty, retention, and lifetime value.
- Collaborate with internal teams and external partners to implement retention marketing campaigns.
- Leverage customer data and behavioural insights to spot opportunities for improving retention rates.
- Work closely with cross-functional teams to launch and manage retention initiatives and campaigns.
- Monitor and analyse key retention metrics to track performance and identify areas for improvement.
- Stay informed about industry trends, best practices, and new technologies in retention marketing.
- Analyse customer accounts and behaviours to create predictive models of the customer journey.
Experience : Minimum 3 years of experience in the similar role.
Skills Required :
- Analytical skills
- Communication skills
- Problem-solving skills
- Project management skills
- Relationship management
