HR Manager at Blue Tokai Coffee Roasters
Views:452 Applications:98 Rec. Actions:Recruiter Actions:17
Blue Tokai Coffee - Junior Community Manager (1-3 yrs)
A Community Manager is the face of a company, managing communications in both directions. This digital-savvy employee is responsible for all communications, PR, social media, events, and content creation, among other things.
It's a Web 2.0 communications role, incorporating online tools and in-person networking to create relationships and ultimately build the company's brand, both online and off.
This is what the role's responsibilities include:
1. Content creation - writing blog posts, articles, newsletters, communications materials, and material for social media channels
2. Social media marketing - creating, managing and growing the company's presence through blogs, Twitter, Facebook, and other strategically relevant online properties
3. Events and event planning - attending industry events in your city (often outside of 9-5 hours) and planning meetups for your community
4. Public relations - managing incoming media requests and building relationships with industry journalists; creating, executing and measuring media campaigns
5. Customer relations - the Community Manager is often responsible for customer support - answering questions however they come in (phone, e-mail, Twitter) and managing any online feedback forums.
6. Communications/marketing strategy - the Community Manager is responsible for creating strategic marketing/communications plans to provide direction for the company's public-facing communications
7. Business development - Depending on the company and depending on how senior the role is, a Community Manager can also be responsible for business development and sales
Qualifications:
Graduate/BS/MS degree in Marketing, Communications, English, or PR preferred.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
