BlackLight is looking for a Customer Happiness Executive who has a problem solving attitude, loves playing games, and who can view things from users perspective. Should be able to relish the opportunity to work on a small, efficient team that includes folks from product and engineering.

Requirements :

- Very good communication skills- written as well as verbal. Preferably English & Hindi both.

- Should be interested in B2C Products

- Should be able to empathise with users.

- Must have basic knowledge about mobile technology.

- Must enjoy playing games

- Good computer skills are must

Roles & Responsibilities :

- Understanding, solving and replying to the player's queries on email, Play Store reviews, or any other medium.

- Should become the voice of customer to the Product team

- Gathering deep knowledge of our games and keeping yourself updated about new features released.

- Communicating player's issues with the Product and Tech team regularly and clearly to get them resolved.

Why Should you Join us?

- Lots of learning opportunities- Free Books / Courses.

- Competitive Salary

- Free Medical Insurance for you and your family!

- Lunch on all day; you order we pay 60%.

- Unlimited Snacks, Tea & Coffee in the house at all times.

- Work with a super-talented team of engineers and designers.

- Casual Dress Code- Slippers, shorts, all is good!

BlackLight Games

At BlackLight and we bring classic game experience to mobile. Our games have been rocking the Play Store since launch.

Our real-time multiplayer games are a piece of cutting-edge technology, we take pride that they are played by more than 2 million players daily.

Our flagship game, Ludo SuperStar has been downloaded more than 50 million times. Other titles include - CallBreak, Carrom, Solitaire, Spider Solitaire, and Word Games.

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