Talent Acquisition Team Lead at Bizgurukul Pvt. Ltd.
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Bizgurukul - Executive - Customer Support (0-2 yrs)
EXPERIENCE - 1-2 yrs
LOCATION - Sector-16, Noida
ROLES AND RESPONSIBILITIES :
1. Resolve customer complaints via call and chat
2. Use telephone to reach out to customers and verify account information
3. Work as first point of contact between customer and the company
4. Overseeing the customer service process
5. Resolving customer complaints brought to your attention
6. Possessing excellent product knowledge to enhance customer support
7. Maintaining a pleasant working environment
