HR at Skilworth Technologies Pvt Ltd
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Bijlipay - Executive - Customer Support (0-3 yrs)
Skills Required :
- Required good communication skills, should be able to converse in English, Hindi, Tamil/Telugu.
- (Multilingual will be preferred)
- Fluent conversation skills in Hindi & English is must.
- Passion to work in the Fintech space.
- Experience especially in Banking products is an added advantage
- The patience and skill to interact with customers in speech communication.
- Ability to multi-task, prioritize, and manage time effectively.
- Relationship management skills is a must.
- Willingness to work in shift system in 9AM to 9PM window.
- Flexible to work in Rotational Shifts (Day Rotational Shift) must be available to work on holidays and weekends
Roles & Responsibilities :
- Need to answer customer's queries through voice services, inbound / outbound calls.
- Ability in cross selling.
- Understanding the customer's requirement and respond promptly.
- Generating sales leads that develop into new customers.
- Contributes to team effort by accomplishing related results as needed
- Maintain documentation of customer inquiries and responses for future reference
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
