Human Resource at Bigship Technologies
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Bigship - Sales Role - International Logistics Vertical (1-4 yrs)
As an International Tele Sales Representative, you will be responsible for proactively reaching out to potential customers across global markets through telephone communications. Your primary goal will be to generate sales leads, pitch products or services, and secure deals. This role requires a dynamic individual with strong communication skills, a persuasive demeanor, and a results-oriented mindset.
Key Responsibilities :
1. Outbound Calling :
- Initiate outbound calls to prospective customers in international markets.
- Clearly articulate product features, benefits, and pricing to generate interest.
- Understand the logistic and supply chain
- Structured Sales Approach
2. Lead Generation :
- Identify and qualify potential leads through effective questioning and active listening.
- Maintain a pipeline of qualified leads for follow-up and conversion.
- Maintain Database for business review
- Pass over domestic leads to cross functional team
3. Product/Service Presentation :
- Present products or services to potential customers, addressing their needs and concerns.
- Clearance Process and International Network
- Customize sales pitches based on customer requirements.
4. Sales Closing :
- Effectively close sales and achieve monthly/quarterly sales targets.
- Achieve FTB (First Time Buyer) and Retention targets
- Overcome objections and negotiate terms to secure deals.
5. Customer Relationship Management :
- Build and maintain strong relationships with clients to foster repeat business.
- Provide excellent customer service and address post-sale inquiries.
- Understand Pain Area of Customer
6. Market Research :
- Stay informed about industry trends, competitor activities, and market conditions.
- Share market insights with the sales and marketing teams.
7. Sales Reporting :
- Maintain accurate and up-to-date records of sales activities.
- Provide regular reports on sales performance and achievements.
8. Any other task as assigned
Qualifications and Skills :
- Proven experience in international Tele sales or a similar role.
- Excellent verbal communication and active listening skills.
- Ability to build rapport quickly and establish strong customer relationships.
- Results-oriented with a track record of meeting or exceeding sales targets.
- Familiarity with CRM systems and sales tracking tools.
- Strong organizational and time management skills.
- Excellent Negotiation Skills using chat gap and ice breaker
- Structured Sales Approach
