Client Servicing Manager/Key Account Manager

Role Description :

Client Servicing Manager is the primary point of contact for the company's clients and need to have good communications skills, interpersonal skills, accounting skills, and problem-solving skills

Job Requirements and Responsibilities :

- Work with management team to bring creative solutions to prospective clients and to build the business of current clients.

- Contribute to client's business growth by identifying new opportunities.

- Key Account Management.

- Co-ordinating with various teams eg, Creative, Product Development, Delivery & Fulfilment, Operations etc

- Responsible for future business generation from existing clients.

- Foster a productive and empowering working environment.

- Deliver company business and revenue goals.

- Will work on multiple projects at once and ensure strong integration across the organization.

- Lead new business efforts and determine the optimal staffing assignments for new initiatives.

- Partner with peers in planning and creative agencies, and internal disciplines to work on existing or new business opportunities.

- Perform senior-level client negotiation and management skills, with clear and excellent speaking, writing and presentation skills.

Minimum Qualifications :

- Min 3 years of experience in client servicing and account management.

- Prior experience in growing accounts and mining new opportunities within existing accounts.

- Graduate/Post Graduate/ MBA in marketing is preferred.

- Account Management.

- Exceptional Customer Service and Relationship building experience.

- Experience in traditional advertising, direct marketing, or similar media environment is a plus.

- Agency background is highly preferred.

- Good communication, multitasking skills & interpersonal skills.

- Active problem-solving skills.

- Customer Focus.

ABOUT BIGCITY :

- BigCity Promotions- is full service Sales promotions and Loyalty Agency delivering customised marketing program for Brands across sectors. We are Brands answer for Acquisition, Sales, Engagement & Loyalty, with multi-faceted combination of services, Rewards & Technology, we deliver powerful results for Brands and unparalleled value to customers. India's most comprehensive aggregator of experiential incentives with experience in sectors such as FMCG, Banking, Telecom, and Retail.

- With over 12 years of expertise and a team of creative, enthusiastic professionals we create bespoke ideas suited to Brands marketing strategy, relevant to the lifestyles of end consumers. We source India's most compelling consumer rewards - From OTT subscriptions to Cash backs to Free Cappuccino's, From Free Salon Sessions to Free Dining, Free Travel to Free Health Check Up, Digital Rewards, Health Based Rewards etc.

- We have executed over 6000+ promotions touching in excess of 350 Million Customers and still counting! Our incentives have been used by some of the most innovative brands in India and most of our clients are industry leaders in their respective sectors.

- We house a 360- service offering, covering Product sourcing, Redemption delivery (offline, online, Mobile), Account Management, Creative and Concierge to ensure that our brand and their end consumers enjoy a world class experience.

- 3 Offices across India i.e. HO at Bangalore, Branch office in Gurgaon and Mumbai. A team of 100 + creative, enthusiastic professionals

CLIENTS :

Nestle, Mars, Perfetti Van Melle, Pepsico, Coca Cola, GSK, Cadbury, HP, Panasonic, Acer, Philips, Samsung, TATA Global Beverages, Britannia, HUL, P&G, Titan, Johnson & Johnson, Max Lifetsyle etc. For a detailed list of our clients please visit http://www.bigcity.in

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