Talent Acquisition Executive at Bharti Airtel Limited
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Bharti Airtel - Key Account Manager - Enterprise Sales (5-18 yrs)
Please find the below JD for KAM Enterprise.
Job Title : Key Account Manager
Function : Sales
Reporting to : Business Manager
Purpose of the Job :
Responsible for end-to-end telecom & connectivity needs of a set of 30-35 accounts in the Enterprise Segment, primarily Mid to large Segment Accounts. Ensures achievement of the Sales & Revenue targets, by selling Data, Voice, VAS and new product solutions.
Deliverables :
- Build strategic relationship with key decision makers in the accounts- Middle and Senior management, including CXOs.
- Driving revenue enhancement in the accounts (both Data and Voice) though effective account management, along-with retention of the existing revenue.
- Augment solution selling, and drive new product penetration in emerging markets.
- Co-ordinate with the cross functional teams, both internally (BSG, CE, Networks, etc.) and externally (Partners, Vendors, Clients, etc.) to ensure business target achievements and meeting customer expectations on service delivery.
- Ensure the account business target achievement on: Order booking, Revenues, Collections, New Account identification and Churn control.
Major Challenges :
- To work in alignment with processes on Data and Voice
- To work on retention of existing revenue as well and grow new products.
- Account Penetration & Product Penetration
Demonstrate (Key competencies) :
- Commercial Acumen
- New Age Consultative Selling
- Customer Service Orientation
- Key Account Planning & Management
- Executive Presence - ability to handle CXO discussions
- Enterprise/Carrier Product Knowledge
- Negotiation skills
- Ability to devise creative ideas to attract the target customer's attention
- Regular Follow -up
Educational Level Must have :
- MBA or equivalent Preferred
- B. Tech. + MBA
Working Experience Preferred :
- B2B Sales Experience in Telecom/Technology domain
