Talent Acquisition Executive at Bharti Airtel Limited
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Bharti Airtel - Account Manager - Mid Market (4-12 yrs)
Please find the below JD for KAM_Mid Market.
Job Title : Account Manager
Job Level : Manager
Function : Sales
Reporting to : Business Manager
Purpose of the Job :
Responsible for end-to-end telecom & connectivity needs of a set of 50-60 accounts in the Mid-Market/Corporate segment within a defined geography. Ensures achievement of the Sales & Revenue targets, by selling Data, Voice, VAS and new product solutions.
Deliverables :
- Build strategic relationship with key decision makers in the accounts- Middle and Senior management, including CXOs.
- Driving revenue enhancement in the accounts (both Data and Voice) though effective account management, along-with retention of the existing revenue.
- Augment solution selling, and drive new product penetration in emerging markets
- Co-ordinate with the cross functional teams, both internally (BSG, CE, Networks, etc) and externally (Partners, Vendors, Clients, etc.) to ensure business target achievements and meeting customer expectations on service delivery.
- Ensure the account business target achievement on: Order booking, Revenues, Collections, New Account identification and Churn control
Major Challenges :
- To work in alignment with processes on Data and Voice
- To work on retention of existing revenue as well and grow new products
- Account Penetration & Product Penetration
Demonstrate (Key competencies) :
- Understanding of technology
- Customer Service Orientation
- Key Account Planning & Management
- Executive Presence - ability to handle CXO discussions
- Commercial Acumen
- Ability to devise creative ideas to attract the target customer's attention
- Regular Follow -up
Educational Level :
- MBA or equivalent Preferred
Working Experience Preferred:
- 4+ years of B2B Sales Experience in Telecom/Technology domain
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