Bhanzu - Manager - Customer Relationship (0-5 yrs)
Customer Relationship Manager
About Company :
Bhanzu is a Edtech company headed by Neelakantha Bhanu Prakash, which reaches out to students across different educational institutions, employees across a lot of corporates and training them in speed and mental ability by harnessing the infinite brain potentials of the human brain, addressing a variety of audiences in various conferences, for creating awareness on capacities of the human brain by holding demonstrations, workshops.
Responsibilities :
- Ensure all operations are carried on in an appropriate, cost-effective way
- Improve operational management systems, processes and best practices
- Help the organization's processes remain legally compliant
- Find ways to increase quality of customer service
- Establish and maintain business standards for accuracy, productivity and reliability
- Ensure regulatory, compliance and legal rules are followed
Qualifications :
- 0 - 1+ years of experience in a similar role
- Proficiency with Microsoft Office/Excel
- Strong organizational and communication skills
- Strong ability to multitask
- Comfort working with multiple groups within business
- Willing to work 6 days a week in a fast paced startup environment
- Willing to work in different shifts ( Day, Evening, Night )
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