About BeyondSkool:

BeyondSkool aims to institutionalize after-school programmes and provide a structured learning approach to them.

We don't just complement school curriculum but use a well-researched pedagogy to develop important life skills and identify and hone intrinsic talents in children. Our programmes are built on a multi-dimensional approach to education that covers both breadth of exposure and depth of expertise, thereby enhancing the overall personality of the child.

At BeyondSkool, the impact we make on our students is very important. Our product is created to ensure BeyondSkoolers grow on their behavioral skills and conceptual competencies in their journey with us.

Background :

At BeyondSkool, the impact we make on our students is very important. Our product is created to ensure

BeyondSkoolers grow on their behavioral skills and conceptual competencies in their journey with us. With our vision to ensure that we are the largest upskilling academy, a Product Strategy role becomes important and key.

Relationship Manager :

Responsibilities :

- Initiating phone conversations with parents who subscribe to paid classes for their kids

- Conduct orientation with parents to give visibility

- Ensure weekly followup with Parents to understand challenges

- Keep a keen eye on kids sessions to address concern proactively if required

- Arrange parent - teacher meeting

- Engage parent on the platform to ensure they extend and continue with the services

- Look for opportunities for dissatisfaction which can lead to cancellation

- Achieving the weekly targets in a high pressure performance driven competitive environment

- Monitoring self-performance at all times while also contributing to the team performance

- Keeping track of factors like renewal rate, customer satisfaction etc.

Requirements :

- Exceptional communicator and influencer the customer and ensure satisfaction

- Result driven with experience of extremely target centric job.

- Know importance of building relationship and maintaining them

- Confident and persevering risk-taker who thrives in a high-performance high-growth environment.

- Self-learners with high grasping ability so that you can learn about the product within 2 days.

- Has ability and rigor to ensure follow-ups with parents

- Flexible with working hours as well.

- Some one who is ready to go extra mile for customer satisfaction

- Laptop Compulsory.

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