HR Manager at Beyond Design
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Beyond Design - Manager - Retail Sales - Luxury Home Decor (3-10 yrs)
Company Overview :
- Beyond Designs is a premier destination for luxury home and decor, offering an exquisite collection of furniture, accessories, and design solutions. Renowned for our commitment to sophistication and quality, we are seeking a dynamic and experienced Retail Manager to lead our showroom team and elevate the customer experience in the world of luxury home furnishings.
Job Summary :
- As the Retail Manager at Beyond Designs, you will be the driving force behind the success of our showroom. You will lead a team of dedicated professionals, curate an unparalleled shopping environment, and ensure the delivery of exceptional customer service. The ideal candidate will have a passion for luxury design, a keen eye for aesthetics, and a proven track record of managing high-end retail operations.
Key Responsibilities :
Team Leadership and Development :
- Provide effective leadership to the showroom team, fostering a culture of excellence and passion for luxury design.
- Mentor staff to ensure in-depth product knowledge and the ability to deliver personalised service.
- Conduct regular performance evaluations and implement training programs as needed.
Sales and Customer Experience :
- Drive sales performance through strategic planning, effective merchandising, and product knowledge.
- Ensure an immersive and engaging customer experience that aligns with the luxury standards of Beyond Designs.
- Personally engage with high-value clients and build lasting relationships to drive repeat business.
Visual Merchandising and Product Presentation :
- Oversee the visual presentation of the showroom, ensuring it reflects the brand's luxury aesthetic.
- Collaborate with the design team to create compelling displays and vignettes that inspire and captivate customers.
Inventory Management :
- Manage inventory levels to meet customer demand and maximize sales opportunities.
- Work closely with suppliers and the purchasing team to ensure a curated and diverse product selection.
Operational Excellence :
- Implement and enforce company policies and procedures to ensure compliance and operational efficiency.
- Collaborate with cross-functional teams to optimize logistics, ensuring timely delivery and a seamless customer experience.
Qualifications :
- Proven experience in a retail management role, preferably in the luxury home and decor sector.
- Strong leadership skills with the ability to motivate and inspire a team to achieve sales targets.
- Passion for interior design and a keen understanding of luxury aesthetics.
- Excellent communication and interpersonal skills.
- Proficient in using point-of-sale systems and other retail software.
- Bachelor's degree in business, interior design, or a related field is a plus.
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