15/12
Ashish Gupta
Recruitment Specialist at Better.com
Recruitment Specialist at Better.com
Views:44 Applications:12 Rec. Actions:Recruiter Actions:2
Better - Intern - Sales Development/Customer Service (0-1 yrs)
Sales Development Intern ( 3 months Internship Program)
About The Role :
- Better is looking for a Sales Development Interns to join the team. The Sales Development team is designed to support the Home Advisor organization in providing our current and future customers best in class customer service. The Home Advisor org provides our customers a single point of contact when working through their home buying or refinancing journey. We aim to streamline the experience with a clear owner of the customer's application and give us the ability to adapt to specific needs of different loan products and customer types.
- The Sales Development Intern role is client-facing and is responsible for point-in-time customer service and support, including both inbound and outbound lead generation communication.
Responsibilities :
- Responsible for inbound and outbound calls and chat, spanning from pre-application through funding
- Responsible for pre-application outbound lead generation calls and driving applications to our Home Advisors
- Respond to incoming written communications through email and live chat channels
- Extreme focus on customer experience and satisfaction
- Knowledgeable about Better's offerings and services
- Partner with Home Advisor and Operations orgs to facilitate customer interactions
About You :
Must be open for night shifts and Gurgaon Location.
Must have superior oral and written communication / command of the English language
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