Telecalling Manager(Telugu) - Lead Qualification Team

Location : Hyderabad

Job Overview :

- We seek an experienced and dynamic Telecalling Manager(Telugu) to lead our Lead Qualification Team. As a Telecalling Manager, you will be responsible for overseeing a team of telecallers, driving lead-qualification efforts, and ensuring the successful qualification of leads for our sales team. The ideal candidate will have a proven Tele-calling management, lead qualification, and team leadership track record.

Key Responsibilities :

Team Leadership :

- Lead, motivate, and manage a team of telecallers to achieve and exceed lead qualification targets.

- Provide ongoing training, coaching, and performance feedback to enhance team skills and productivity.

- Foster a positive and collaborative team environment that encourages professional growth and development.

Lead Qualification :

- Develop and implement effective lead qualification strategies to ensure the delivery of high-quality leads to the sales team.

- Monitor and analyze team performance metrics to identify areas for improvement and implement corrective actions.

- Collaborate with sales and marketing teams to align lead qualification efforts with overall business goals.

Process Optimization :

- Continuously evaluate and improve lead qualification processes to enhance efficiency and effectiveness.

- Implement best practices and industry standards to streamline operations and achieve optimal results.

- Identify and address bottlenecks in the lead qualification pipeline.

Quality Assurance :

- Implement and enforce quality assurance measures to ensure accurate lead qualification and data integrity.

- Conduct regular audits of telecalling activities to maintain high standards of performance.

- Provide constructive feedback to team members to enhance the overall quality of lead qualification efforts.

Reporting and Analysis :

- Generate regular reports on team performance, lead qualification/conversion rates, and other relevant metrics.

- Analyze data to identify trends, opportunities, and areas for improvement.

- Present findings and recommendations to senior management.

Qualifications :

- Bachelor's degree in business, marketing, or a related field.

- Proven experience in telecalling management and lead qualification.

- Proven track record of handling 4-5 team of telecallers directly reporting to you.

- Strong leadership and team management skills.

- Excellent communication and interpersonal skills.

- Analytical mindset with the ability to use data for decision-making.

- Familiarity with CRM systems and telecalling tools.

Benefits :

- Competitive salary and performance-based incentives.

- Health and wellness programs.

- Opportunities for professional development and growth.

- Collaborative and inclusive work culture.

- If you are a results-driven individual with a passion for lead qualification and team leadership, we invite you to apply for this exciting opportunity to contribute to our company's success.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.