Key Responsibilities :

Training Delivery :

- Conduct engaging and interactive training sessions for employees across various departments within the organization.

- Facilitate classroom and virtual training programs, including onboarding, product knowledge, sales techniques, customer service, and compliance.

- Adapt training methods and materials to meet the needs of diverse learning styles.

Training Design & Development :

- Develop and update training materials, including presentations, manuals, e-learning modules, and job aids.

- Collaborate with subject matter experts to create content that reflects industry trends, company products, and services.

- Ensure training content is compliant with industry regulations and company policies.

Assessment & Evaluation :

- Assess the effectiveness of training programs through feedback, tests, and evaluations.

- Provide recommendations for improvement based on training outcomes and participant feedback.

- Track and report on training metrics, including attendance, participation, and performance.

Continuous Improvement :

- Stay up to date with industry best practices, new technologies, and regulatory changes within the BFSI sector.

- Incorporate innovative training techniques and tools to enhance the learning experience.

- Participate in professional development activities to maintain and improve training skills.

Collaboration & Support :

- Work closely with HR, compliance, and operational teams to identify training needs and develop customized training solutions.

- Support the onboarding process by providing new hires with the knowledge and skills needed to succeed in their roles.

- Assist in organizing and coordinating training schedules, logistics, and materials.

Qualifications :

Education :

- Bachelor's degree in business, Finance or a related field.

- Certifications in training, learning, and development, or relevant BFSI certifications are a plus.

Experience :

- 2 to 3 years of experience as a Trainer in the BFSI industry (preferably in Retails Assets)

- Hands-on experience in delivering training programs related to banking, financial services, or insurance.

- Familiarity with industry-specific regulations, products, and services.

Skills :

- Strong presentation and facilitation skills, with the ability to engage and motivate learners.

- Excellent communication skills, both written and verbal.

- Proficiency in using e-learning platforms, training software, and Microsoft Office Suite.

- Ability to adapt training materials to different learning styles and levels of experience.

- Strong organizational and time-management skills.

Preferred Attributes :

- Passion for training and development with a focus on employee growth and performance.

- Ability to work independently and as part of a team in a fast-paced environment.

- Strong analytical and problem-solving skills.