Job Title : Telemarketing Executive

Overview :

A telecaller, also known as a telemarketer or a telephone sales representative, is a professional who engages in outbound or inbound telephone calls to promote or sell products, services, or ideas. Tele callers play a crucial role in direct marketing and customer interaction.

Key Responsibilities :

- Outbound Calls : Making proactive calls to potential customers or clients to generate leads, promote products or services, and ultimately secure sales.

- Inbound Calls : Handling incoming calls from customers or clients, addressing inquiries, providing information, and resolving issues.

- Lead Generation : Identifying and qualifying potential leads through cold calling or other methods to create a pipeline for sales opportunities.

- Customer Service : Providing assistance, information, and support to existing customers, addressing concerns, and ensuring customer satisfaction.

- Data Entry : Recording and updating customer information, feedback, and details of interactions in the company's database or CRM system.

- Follow-up Calls : Conducting follow-up calls with leads or customers to nurture relationships, gather feedback, and promote additional products or services.

Requirements :

- Communication Skills: Excellent verbal communication skills to convey information clearly and persuasively.

- Persuasion: Ability to influence and persuade potential customers to purchase a product or service.

- Listening Skills: Attentiveness to customer needs, actively listening to their concerns, and addressing them appropriately.

- Patience: Dealing with a variety of customer personalities and handling objections or rejections with patience.

- Product/Service Knowledge: Thorough understanding of the products or services being offered to effectively communicate their features and benefits.

- Time Management: Efficiently managing time to make a high volume of calls while maintaining quality interactions

- Adaptability: Flexibility to adapt to different scripts, handle various customer situations, and navigate through challenges.

Why join Us ?

- Exciting projects

- Collaborative work environment.

- Oppournities for Career growth.

How To Apply :

If you're ready to embark on a rewarding journey with us, we invite you to submit your resume to otherwise directly call me on 9561562478.

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