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06/09 Ashwarya Khanna
Executive - Human Resource at BankIT

Views:199 Applications:38 Rec. Actions:Recruiter Actions:4

BankIT - Key Account Manager (2-6 yrs)

Noida/UP Job Code: 232199

Key Account Manager


- Retain top customers and nurture those key relationships over time.

- Upselling and Cross selling.

- Addressing and resolving key clients complaints.

- Acting as the main point of contact between clients and internal teams.

- Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.

- Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.

- Negotiating contracts with key clients and meeting established deadlines for the fulfilment of each client's long-term goals.

- Ensuring high levels of customer satisfaction as well as up-sell and cross-sell potential within existing customers to maximize share of wallet.

Mandatory Skills :

- Minimum 2+ years experience in account management

- Candidates from Fintech Industry are preferred

- Advanced problem resolution skills and communication abilities

- Excellent word processing and spreadsheet skills

- Ability to anticipate customers needs and match them with appropriate products and services

- Comfort with working under pressure in a fast-paced environment

- Outstanding communication and interpersonal skills

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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