HR at Shri Vinyak Retail Pvt Ltd
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Ayurmeva - Manager - Sales & Marketing - eCommerce Vertical (3-5 yrs)
Key responsibilities :
1. Complete marketplace management.
2. Listing products and optimizing content.
3. Running paid ads on marketplaces.
4. Enhancing the look of our website by using the drag and drop feature to showcase products.
5. Regularly updating prices and other product information on our website and marketplaces.
6. Getting content from content writers for product descriptions.
7. Keeping website content, policies, and terms up to date.
8. Managing complete photoshoots and uploading images online.
9. Responding to queries, inquiries, and complaints on marketplaces.
10. Responding to complaints or queries received by email.
11. Checking online sales and creating reports.
12. Looking after returns, exchanges, and loss/damage on marketplaces.
13. Making future plans as per reports.
14. Studying data and looking for ways to improve.
15. Creating payout reports of marketplaces.
16. Collaborating with Operations team for COD remittance sheets for website orders
17. Checking prices of competitors and suggesting the same to management
18. Coordinating with accounts, customer support, and other departments
19. Creating SOPs for day to day activities/operations
Key requirements :
1. Minimum 4 years of experience in cataloging and marketplaces
2. Minimum 3 years of experience working as an Ecommerce Manager and leading a team
3. Must be able to work in a fast-paced environment
4. Should be well versed in complete marketplaces management, setting up systems and processes from scratch, and e-commerce activities.
5. Must be able to join immediately or within 15 days
6. Must be able to set up SOPs from scratch and monitor the progress of the assigned projects.
7. Must have worked in cross-functional teams earlier.
8. Must have hands-on experience in building a team and conducting interviews.
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