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19/05 HR
HR at Axestrack Software Solutions Private Limited

Views:83 Applications:42 Rec. Actions:Recruiter Actions:2

Axestrack - Executive - Customer Success (1-3 yrs)

Gurgaon/Gurugram/Jaipur Job Code: 273435

Axestrack Software Solution Pvt Ltd looks forward to welcoming a versatile new member to our expanding team. We're looking for some talented B.Tech or MBA graduates.


Job Description :


The Basic responsibilities of Customer Success Executive will be :


- Should be able to draft a BRD (Business Requirements Document) and get a sign-off from the customer.


- Candidate will be stationed at the client office/site resolving their daily queries with respect to tracking and other platform needs of represented company


- Candidate will be accountable for account growth, retention, and recovery of the dues, if any with the client.


- Should have consultative/entrepreneurial bent of mind to generate new leads and provide competitive benchmarking


- Should be able to collaborate and communicate with customers key stakeholders and manage their expectations, resolutions, escalations and solving problems


- Be open to travel, based on client needs, and be flexible to accommodate the client needs even in unforeseen situations.


- Should have a stable career track record in key account management/customer success roles


Top 5 Expected Competencies :


1. Articulation


2. Client Relationship Retention & Growth


3. Team Management


4. Ethics


5. Integrity


Job Location : Jaipur/Gurgaon


Job Type : work from office (Full Time)


Salary : As per industry norms

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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