HR at Auxesis Infotech Pvt Ltd
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Auxesis Infotech - Telesales Role (1-5 yrs)
Responsibilities :
- Contact potential or existing customers to inform them about a product or service
- Influences customers to buy or retain service by following a prepared script to give service reference information.
- Obtaining and updating lists of individuals' contact details.
- Answer questions about products or the company
- Ask questions to understand customer requirements and close leads
- Take and process orders in an accurate manner
- Handle grievances to preserve the company's reputation
- Go the - extra mile- to meet lead generation quota and facilitate future leads
- Keep records of calls and hot leads and note useful information
Requirements :
- Completion of a lead-closure related training program is preferred.
- Computer literate.
- Exposure to diverse viewpoints, cultural norms, and experiences.
- Superb verbal communication.
- Ability to switch your communication style on a whim.
- Superb interpersonal, research, and record-keeping skills.
- Capacity to receive critique without internalizing it.
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
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