HR at AutoSense Pvt Ltd
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AutoSense - Executive - Customer Care (0-2 yrs)
At Autosense, we bring analytics-driven technology to the world of automobiles. Our objective is to help all stakeholders in the automotive industry to improve business results by leveraging the power of auto intelligence. With a core team of experienced industry veterans, we have what it takes to help you go the distance in a fiercely competitive automotive market. Partnerships can go a long way in facilitating business growth. In this endeavour, we have collaborated with specialists to power our solutions and help you stretch your limits.
Role :
- To ensure that customer needs are fully met on every call through the achievement of quality and service targets and the delivery of first-class customer service.
- Continually meet or exceed daily and monthly targets.
- Develop and sustain solid relationships with customers to encourage repeat business.
- Maintaining all documentation that pertains to the above responsibilities
Responsibilities :
- To achieve KPI and targets set by Team Manager.
- To ensure that each customer receives a high-quality experience of professional service thus achieving your call quality targets.
Languages Preferred : Hindi, Kannada, Malayalam & Telugu
Shift : General Shift
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