Job Purpose :

- Develop new markets and opportunities for emerging business in the circle / region and drive end-to-end solutions to provide faster and seamless connectivity for n-Building coverage (IBS). Do tie-ups with key reality projects with emphasis on hotels, hospitals, commercial buildings, malls, educational institutions.

- Government Buildings & Residential complexes.

- Liaise with Opco's to share these sites, along with the sales team.

- Ensure meeting various business targets identified under New/Emerging business for the circle/region.

- Drive all pre and post IBS installation activities across the circle/region and leverage network design and deployment services based on industry trends.

Key Job Responsibilities :

Operationalization of IBS Process :

- Lead IBS implementation within the designated circle / region as per the strategies and AOP targets.

- Strategic planning for IBS acquisition Identification of new properties / projects / potential business groups (Hotels,

Hospitals, educational institutes, Realtors etc.) for tie up for IBS solutions acquisition. Meeting with key officials in

target organizations to build business relationships and pitch for new business opportunities.

- Create healthy prospect base for IBS sites to ensure AOP targets are met / exceeded

- Close the commercial understanding with Site Owner, address all queries /objections and sign-off LOI and Agreement etc.

- Work in close co-ordination with project team in site implementation without any obstructions.

- Work with other functional teams to ensure SR-SO-RFIP-RFIB - Billing & collection for timely collections.

- Review contract records and related documentation to assess adherence to policy, process, procedure and regulation.

- Coordinate with legal team in drafting and finalization of agreements.

- Initiating deviation approvals and business cases for IBS sites.

Customer Relationship Management :

- Co-ordinate with site owner and technical / business / customers for site survey & opco integration at site

- Ensure site access to customers for preventive / breakdown maintenance.

- Coordinate with functional and cross functional teams on a regular basis to minimize process hand off issues

- Build long term trust based relationships with customers in the Circle / region

- Manage customer relations and ensure customer satisfaction

Financial :

- Financial Planning and Budgeting

- Monitor the costs incurred on IBS building and maintenance and suggest measures for their reduction

- Achieve Revenue Targets for the circle / region in line with the AOP.

- Support the circle resources in timely resolution of site owner or rent payment related issues.

- Provide budget estimations for new in-build solutions and other regulatory/state approvals with coordination to Circle Finance Team.

Key Performance Indicators :

- Successful implementation of new in-build solutions ; number of tie ups & new properties acquired in the circle

- Liaison with operators for sharing the new and existing sites% achievement of Annual Operating Plan

- Quality of customer engagement - CSAT score

- Ensure adherence to all compliances and clearances

- TAT in resolving issues at site and effective Landlord management.

Job Requirements :

Educational Qualification :

MBA (Sales & Marketing) along with B.Tech prefrerred.

Technical Competencies :

- Product Acumen

- Adequate technical knowledge of IBS

- Decision making abilities - Negotiation skills

- Team person - Good rapport building ability

- Knowledge of the tower industry

- Analytical Problem Solving

Behavioral Competencies :

All ATC Core Competencies

Language :

Fluency in English, Hindi. Fluency in regional language is preferred

Relevant Experience :

(in Years) Minimum 5 years of experience in the Sales function within Teleco / IP / IPC / Real Estate

Overall Experience :

(in Years) Minimum 8 to 10 years of experience within Teleco / IP / IPC / Real Estate

Key Internal and External Interactions :

Circle O&M Teams :

Coordinate with all the Circle O&M teams of the circle / region for the regular maintenance of new and existing sites and ensure timely site delivery.

Circle Site Acquisition Teams :

Liaison with all the Circle SA teams of the circle / region to carry out RF mapping of identified sites and to address queries from site owner.

Circle Sales Team :

Coordinates with the sales team for ensuring collection of wish-list from customers, Service orders etc.

Circle Deployment and SCM Teams :

Interact with to minimize process hand off issues

Circle RF Team :

Coordinate with all the Circle RF teams for colo and business suitability of new premises before initiating the site acquisition

Legal :

For preparation of agreements / LOI, DDR report, assistance in any other legalities involved in site acquisition

Finance :

Incase rentals are not paid on time to the site owners or any other rent

payment related issues.

Key External Contacts

Purpose of Interaction

Legal :

Seek advice on matters where external legal support may be required

Government bodies and corporations :

Obtain clearances from appropriate authorities wherever required

Site owners :

Meet site owners in case of grievances and negotiation on rentals

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.