HR Executive at Netway India Pvt Ltd
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Astroyogi - Executive - Customer Support (1-4 yrs)
Customer Care Executive - Astroyogi.com
Looking for Customer Care Executives for In house Inbound Domestic Call Centre. Candidate should have good communication skills & flair towards customer service.
Roles and Responsibilities :
- Answer inbound calls as well as assist customers who have queries.
- Good Experience on Chat Process
- Resolving problems by clarifying issues and by escalating unsolved problems.
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
- Customer orientation and ability to adapt/respond to different types of characters
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Excellent communication and presentation skills
- Ability to multitask, prioritize and manage time effectively
- Flexible to work on rotational shifts
Desired Abilities and Aptitude :
- A problem-solver who accepts every challenge as an opportunity to learn more and a window of improvement.
- Excellent problem-solving, organizational and analytical skills.
- Thrives in a cross-functional and fast paced environment.
- Strong communication skills.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
