Job Description :

- We're seeking a talented Community Manager to join the vibrant team at Astra Security. The ideal candidate should have a passion for building relations with customers and making them brand advocates using the power of community.

- Candidates who have previous experience in building technology communities would be preferred.

Note : This is a remote position. We are looking for full-time individuals, not agencies & freelancers.

About us :

- Astra is a cyber security SaaS company that makes otherwise chaotic pentests a breeze with its one-of-a-kind Pentest Platform. Astra's continuous vulnerability scanner emulates hacker behavior to scan applications for 9300+ security tests. CTOs and CISOs love Astra because it helps them fix vulnerabilities quickly and move from DevOps to DevSecOps with Astra's CI/CD integrations.

- 650+ companies worldwide love Astra. In 2023, Astra uncovered 2 million+ vulnerabilities for its customers, saving them $69M+ in potential losses due to security vulnerabilities.

- We've been awarded by the President of France, Mr. Franois Hollande, at the La French Tech program and Prime Minister of India, Shri Narendra Modi, at the Global Conference on Cyber Security. Loom, MamaEarth, Muthoot Finance, Canara Robeco, ScripBox, etc. are a few of Astra's customers.

Roles & Responsibilities :

- Build a B2B SaaS community from the ground up for CTOs and CISOs

- Drive community engagement via virtual events & physical meetups

- Work on a content plan and create content that engages the audience

- Partner with the growth marketing team to bring aboard influencers for knowledge-sharing sessions/Q&A etc.

- Identify & nurture customers who can be our brand ambassadors

- Collaborate with the growth marketing team to also drive case studies

- Work with Customer Success, Support, & Product team to share learnings & insights from customers.

- Build relationships with customers, industry experts, and influencers

- Identify if there are cross-sell & upsell opportunities and pass the leads back to the sales team

- Strategize, work and execute marketing campaigns for the community

- Analyze, monitor, and improve community traffic and relevant community metrics

- Engage in community discussions actively and resolve all queries

You'd be a great fit if you have :

- Proven 3-4 years of experience in building a tech/developer community from scratch

- Excellent copywriting & communication skills

- A knack for using the latest trends to create content topics.

- Hands-on experience with managing social media & community single-handedly.

- Ability and problem-solving skills to diffuse any negative response from the audience.

- Ability to create & curate compelling content

- Time management & organization skills

- Event planning and execution capabilities

- Strong attention to detail

- Good analytical skills and ability to interpret data from multiple sources like GA4 and other community platform metrics.