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15/09 Vikas Yadav
Senior Recruiter at Waays And Solutions

Views:136 Applications:11 Rec. Actions:Recruiter Actions:5

Associate - Tellecaller/Customer Service Role (1-5 yrs)

Mumbai Job Code: 47574

JOB PROFILE


Press - Apply Job OR - Call Us on 9821177328 / 9354315911 OR email CV on vikaswaays@gmail.com


Company : Reputed Digital Brand Store - All India Presence


Job Location: Andheri ( East) Mumbai


Position: Telecaller CSA( Customer Service associate) Day Shift


Job Description: Telecaller ( Domestic Inbound and Out bound Tele Customer support)


Salary: Up to Rs 18000 Per Month to 21000 Per Month


What CSA Tellecaller has to DO :


- Answer calls professionally to provide information about products and services


- Take/ cancel orders, or obtain details of complaints.


- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.


- Follow up to ensure that appropriate actions were taken on customers' requests.


- Refer unresolved customer grievances or special requests to designated departments for further investigation.


Skills and Qualifications : 


- HSC PASS


- Min 1 year into voice process experience.


- Excellent communications skills


- Shift timing- 8am to 5pm, 10am to 7pm, 12pm to 9 pm (Only day)


- Week off- Between Mon. to Friday (only one)


- Day Shift Only

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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