Senior HR Consultant at Shree Balaji Employment services Pvt Ltd
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Associate - Tele-Collection (1-10 yrs)
Job description
Openings in one of the leading nbfc company for Associate Tele Collections
Key Responsibilities
1. Contact customers : Reach out to customers via phone, email, or mail to collect outstanding debts.
2. Negotiate payments : Work with customers to establish payment plans, settlements, or other arrangements.
3. Resolve disputes : Investigate and resolve customer complaints and disputes.
4. Update records : Accurately document customer interactions and update account records.
5. Meet targets : Achieve monthly collection targets and performance metrics.
6. Comply with regulations : Adhere to industry regulations, such as Fair Debt Collection Practices Act (FDCPA).
7. Collaborate : Work with internal teams, like customer service and accounting.
CTC - Max upto 7 LPA
EXP - Minimum 1 years in tele collections in nbfc
Job Type: Full-time
