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28/11 soumi putatunda
hr at adeeba e service pvt ltd

Views:76 Applications:12 Rec. Actions:Recruiter Actions:3

Associate - Technical Support - BPO (1-5 yrs)

Kolkata Job Code: 54804

Our entry-level Technical Support Representative are responsible for the following tasks:

- Listen to and resolve customer issues efficiently

- Utilize systems and technology to complete account management tasks

- Professionally represent our partners as a brand ambassador

- Analyze and troubleshoot products and process when interacting with customers

- Appropriately escalate to next level of support when needed

- Ensure first call resolution through problem solving and effective call handling

Candidate's profile:

- High school diploma or equivalent; College Students, Interns, and recent College Graduates are welcome

- Must have the ability to learn customer service software applications

- Must be proficient with basic PC skills

- Ability to multi-task in a fast paced environment

- Highly reliable

- Minimum 18 years of age maximum 32 years

Salary: 3.00.000 per annum + Lucrative incentives + Bonus

Other Perks:

- Salary is credited on 1st of every month.

- Fixed Salary .Negotiate up to 25 + Huge Incentives (Monthly/ Spot)

- Apart from p tax there are no others deductions from the offered salary.

- 100% attendance bonus + referral bonus+ loyalty bonus 5000 per year.

- Lucrative incentive on performance.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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