HR Executive at Vision Call Services
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Associate - Technical Support - BPO (1-4 yrs)
Skills: International BPO, Inbound Sales Process, International Voice Process, International Call Center, Call Center, Voice Process, BPO, Inbound Process, Inbound Call Center, Customer Support Executive.
To be an ideal fit for the position of technical support work, you are required to offer your help to the callers by knowing their issues and offering them the organization's yearly administration plans and programming to settle on their technical issues. This would be your obligation to transform these guests into organization's steadfast deals.
Job Summary
- Handle inbound calls (US) related with computers
- Engage customer on calls and help in identifying the technical errors
- Offer instant support to customer's issues related to windows laptops and MAC devices
- Solve issues related to error codes or black screen
You are fit for the position if you can,
- In detail guidance to troubleshoot technical issues
- Possess good communication skills
Qualifications and Skills
- Have 6 Months/1 year of experience in International Outbound / Inbound tech process
- Can take care of payments and can sell the plans to the customers
- Have great knowledge of technical issues related to computer, printer, broadband, Router, antivirus, Email issues, MAC etc and can solve it
- Can manage PPC Calls without any trouble
Benefits :
- Working Days: 6 days in a week
- Shift Timings: Night shift (US) 8:30 PM to 5:30 AM
- Salary Credit Date: 10th of every month
- Incentives and Increment: After 6 months of joining
- Other Benefits: Referral and joining bonus
- On spot offer letter is given to selected candidates
To become our team's part Apply Now or talk at +919073472108
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