HR Manager at Leading Waves
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Associate/Senior Associate - Sales - Insurance (1-5 yrs)
Job Description: Sell life insurance, property & casualty, medical, automotive, or other types of insurance products related to regional sales (Dubai). May refer clients to independent brokers, or be employed by an insurance company
Operational Responsibilities
- Answer incoming customer phone calls and listen to customers- questions and concerns, and provide answers or responses
- Provide information about products and services
- Maintain customer satisfaction ratings based on explicit criteria set forth by the company
- Input data into the company computer platform to keep each customer record updated
- Review or update customer accounts
- Handle activities pertaining to payment process, policy issuance and cancellations
- Explain features, advantages and disadvantages of various policies to promote sale of insurance plans
- Seek out new clients and develop clientele by networking to find new customers and work on leads list flowing from Bank to provider of prospective clients
- Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property and medical
Person Specification
- Languages Known - Arabic, Tagalog, English, Hindi, Urdu & South Indian Languages
- Interpersonal skills
- Listening skills
- Problem-solving with attention to detail and accuracy
- Customer service orientation
Knowledge/Experience:
- Should have basic Insurance knowledge wrt. Property & Casualty, Medical & Life Insurance
- Working knowledge of Microsoft office including Word, Excel, Outlook
- Advanced keyboard skills and ability to produce own correspondence and documentation
Competencies/Skills:
- Good Communication & Analytical skills
- Good team player
- Knowledge of MS Office
- Ability to Multitask
- Good typing speed
- Ability to work in a target oriented environment
Qualifications:Bachelor Degree (10+2+3 Years Education)
Experience : Minimum 1 year BFSI Sector experience
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