Partner at MR29 Recruitment LLP
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Associate/Senior Associate - Outbound Sales (0-3 yrs)
Responsibilities:
- Making outbound calls and offer the products & services to the targeted customers
- Should be able to explain the products & services to the target customers
- Should be able to update the customer's expectation/queries to the Sales and Delivery team
- Ability to meet/exceed all revenue goals on a consistent basis
- Skilled at outbound calling in - consultative- environment
- Ensuring timely and professional responses to all complaints, requests and queries received
- Research and compilation of answers for informational requests from customers.
- Managing performance against benchmarks set internally as well as customer.
Working within process scope boundaries.
- Participate in huddle sessions, share best practices. Working in close tandem with Asst. Mgrs, SME's & QA's on the process for an excellent team and process performance.
Requirements:
- Excellent English verbal communication skills
- Excellent Computer Skills to capture data correctly
- Handle customer objections / obstacles & collect information
- Basic computer knowledge- MS Office familiarity with the internet environment
- Understanding of Mobile Platforms such as Android, Windows, Apple,Blackberry etc.
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