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01/02 Silpa Suman
Recruiter at NIIT LTD

Views:165 Applications:9 Rec. Actions:Recruiter Actions:3

Associate/Senior Associate - Customer Service (0-1 yrs)

Bangalore Job Code: 61881

Drive for International Companies


Kindly Note the Date & Venue of the Interview.

For any queries, connect with me on Silpa: 7978627125

Venue:

#74/2, 1st Floor, Sanjana Plaza, Elephant Rock Road, Jayanagar 3rd Block, Bengaluru, Karnataka 560011 (Land mark RR Gold Palace)

Date: 02-02-2019


Role: Associate/Senior Associate

Responsibility:

- Resolve customer queries that a high standard of customer service is maintained.

- Contribute to the team through open and regular communication with peers/ supervisors.

- Minimise customer complaints and escalations by providing exceptional service and call control.

Requirements :

 - 0 to 11 months of experience can apply

- Any Graduate Fresher/Under-graduate with minimum 6 months of BPO experience can apply. (B.E, Btech more than 65% are not eligible)

- Good customer service skill with neutral accent.

- Able to work on a flexible basis (rotational shift) as determined by the business needs.

- Cab Facility- Pick up and Drop. As per Hiring Zone (40km radius). Both side transport is available.

- Salary up to 3.0 LPA (VARIES FOR FRESHER AND EXPERIENCED)

Employment Type: Full Time

Mandatory documents to be carried at the time of interview:

1. Updated Resume

2. All Marks Cards (10th, 12th / Graduation) with Provisional Degree Certificate.

3. Work Experience Documents (Relieving/ Experience Letter and Last 3 Month salary slips)

4. PAN Card

5. Aadhar Card/ Voter ID.

Note: Candidates failing to carry any of the above documents will not be processed for Interview Rounds.

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