Senior HR Operations at Career Marshal
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Associate - Sales - Reservation - Hotel Booking (0-3 yrs)
Job Description :
Urgently required Reservation Executive with good management and communication skills for a Hotels and Corporates located in Gurgoan.
Any Fresher/ Experienced can apply
Location- Gurgoan
Required :
- Good communication skills
- Confident
- Pleasing personality
- knowledge of computer/ mail
Job Role :
- A reservations sales associate position is responsible for ensuring a positive and memorable experience for guests.
- Answering phone calls and emails requesting information on the hotel or resort and providing necessary details to prospective customers..
- Informing corresponding departments of the requests made by guests, so that the facilities are available promptly upon their arrival.
- Listening carefully to the needs of prospective guests and ensuring that they receive accommodations and services that best fit their requirements.
- Lending patient ear for guest grievances and taking prompt actions for redress.
- Inclination for continuous improvement, looking for opportunities that help elevate quality of existing services and amenities.
- Maintaining up-to-date reservation reports is also part of a reservations sales associate's duty.
Interested Candidates can share profiles- or Contact HR Pooja- 8377005283
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