Associate - Sales - NFT Platform (1-3 yrs)
Associate - Sales - NFT platform For IP monetization
- Our client aims to project Indias popular iconic characters into the Metaverse. They offer a full stack solution to manage, sell and monetize digital experiences and thus act as a wealth-building platform for artists, IP owners and other established icons to manage their digital assets. To support them in this journey, they have global partnerships with world class Metaverses, NFT platforms, Artists, Game studios, etc.
- Our client was co-founded by a team of three members consisting of experienced entrepreneurs and also a leading Indian film and TV personality.
- As a Sales Associate, you will be responsible for ensuring high levels of customer satisfaction through excellent sales service.
What you will do :
- Assessing customers needs and provide assistance and information on product features
- Following and achieving departments sales goals on a monthly, quarterly and yearly basis
- "Go the extra mile to drive sales
- Remaining knowledgeable on products offered and discuss available options
- Handling returns of merchandise
- Teaming up with co-workers to ensure proper customer service
- Building productive trust relationships with customers
- Tracking multiple customer outreach emails and set up calls with potential customers.
- Having a diligent follow up plan to convert maximum enquiries.
- Suggesting ways to improve sales (e.g. planning marketing activities, changing the stores design)
What you need to have :
- Proven work experience as a Retail Sales - Associate, Sales Representative or similar role
- Basic understanding of sales principles and customer service practices
- Proficiency in English
- Basic Math skills
- Working knowledge of customer and market dynamics and requirements
- Track record of over-achieving sales quota
- Hands-on experience with transactions
- Solid communication and interpersonal skills
- A friendly and energetic personality with - customer service focus
- Ability to perform under pressure and address complaints in a timely manner
- Availability to work flexible shifts
- High school degree; BS degree in Marketing or related field would be a plus
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