Duties of a Jewellery Sales Associate

- Greet customers as they arrive at the store / counter and ask them how they would like to be assisted

- Listen to customers requirements closely and provide them with information on available pieces and sets

- Show customers their desired pieces and provide information such as setting types, stones and cuts

- Provide customers with information on prices and any associated discounts or deals

- Assist customers in making decisions to buy jewellery pieces or sets and suggest alternatives and complementing pieces with clothes and other accessories

- Lead customers through the buying process by boxing, wrapping and bagging their purchases

- Assist the cashier by providing pricing information according to weight (in cases of gold and diamond jewellery) and processing cash transactions

- Educate customers about warranty and guaranty of sold pieces and ensure that all documentation is included with the bagged product

- Send out thank you notes to customers and keep them in the loop regarding new arrivals

- Arrange window displays on a regular basis and ensure that all displays are properly locked and secured

Work condition of a Jewellery Sales Associate :

- A Jewellery Sales Associate may work in a prestigious jewellery store which may sell expensive and rare jewellery items and time pieces.

- She/He may work under the supervision of a Manager.

Educational Requirements of a Jewellery Sales Associate

- A Jewellery Sales Associate must have completed a General Education Degree.

- She/He needs to have an in-depth knowledge in terms of the cut and worth of every piece of jewellery. There are seminars she/he can attend to, to hone her skills before applying.

- She/He also has to have an impeccable customer service orientation.

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