Business Support Manager at Snaphunt Pte. Ltd.
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Associate - Sales & Business Development - Travel Package (0-5 yrs)
-Opportunity within a company with a solid track record of performance
- Fantastic work culture
- Our client's journey is rooted in a passion for travel, exploration, and adventure. It began back in 2011 when the global market was still too young for online travel transactions. Ever since they have grown to become India's largest online platform for booking affordable travel experiences across 55+ countries. Their offerings are diverse and wholesome, with 24,000+ products and services ranging from tours and activities to luxury and culture stays, powered by exclusive deals and extra effort to bring joy to all travellers.
- Our client grows on a strong foundation of innovative travel technology, great on-ground presence & support, and hand-curated local experiences to bring their 84 million travellers the most delightful holiday experience every year. With multiple tourism and start-up awards as well as global recognition under our belt, they have scaled tenfold over the past three years.
- Bringing the finest travel ideas together, their team comprises young and lively folks who are passionate about travel, technology, marketing, partnerships, and more. Together, they have achieved many brilliant titles, such as YourStory's Best Places To Work (2013), ISB's BizQuest (2014), Singapore Bash's best startups (2016), London Mayor's IE20 (2017), and more. Growing every day, their team fosters an inclusive work environment with a culture of ownership and innovation, leading to tremendous potential for growth.
The Job
As Sales and Business Development Associate, you will be handling incoming queries and building good client relationships. Also, you will be ensuring all leads are well-qualified by identifying the correct decision-makers and understanding their requirements.
Your responsibilities will include:
- Developing and managing a portfolio of Key Accounts.
- Achieving monthly sales targets by identifying and developing new customers.
- Ensuring high levels of customer satisfaction as well as upsell and cross-sell potential within existing customers to maximise share of wallet.
- Coordinating pre-sales and post-sales follow-up.
- Achieving and exceeding weekly and monthly KPIs.
- Building strong and collaborative relationships with other internal stakeholders.
- Monitoring market trends and providing regular competitor feedback.
- Identifying opportunities for new business development through following up on leads and -conducting research on target clients.
- New business generation by meeting potential clients to understand their needs and providing relevant solutions.
- Managing the sales process to close new business opportunities.
- Building strong relationships with the existing portfolio of clients.
- Meeting and exceeding weekly and monthly activity and revenue targets.
- Building the sales funnel generating leads via cold calling, emailing and other lead generation activities.
- Handing over qualified leads to the sales teams with the objective of closing the sale.
- Maintaining and updating the lead generation database.
- Achieving weekly/monthly targets as set out by the business.
- Delivering effective sales skills training to the sales teams.
- Coaching sales teams and helping them in applying training content to real-life situations.
Ideal Candidate :
- Bachelor's degree in business, marketing, or any other Graduation degree
- Strong analytical skills and ability to identify potential customers
- Excellent communication and negotiation skills
- Ability to work independently and collaboratively in a team environment
- Proficiency in Microsoft Office and CRM software
- Experience or Interest in travel acumen is a plus.
- Must be having a laptop
- You possess solid expertise in Direct Sales and Enterprise Sales.
- Experience in Multi-country Sales, National Sales, Sales Training and Community Management would be a strong advantage.
- You have solid experience in a regional role ideally including experience covering India.
- You have a proven track record of meeting/exceeding your targets.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong team player who can manage multiple stakeholders
- You are a strong networker & relationship builder
- You enjoy finding creative solutions to problems
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