Associate - Sales - BPO (2-9 yrs)
Profile: Associate sales
Division/Department: HB Sales
Work Location: Gurgaon
Total Experience: 3 years
Relevant Experience: 2 years
Requirement Severity: immediate
Number of Positions: 10+
Salary Range: 18k to 25K
Variable Incentive: As per incentive slab
Shift Timing : 9 AM - 9 PM
Working Hours: 8 hours+ 30 mins+ 30 mins
In Bound/Out Bound Process: Inside Telesales Voice/Non-Voice (in %): 100 % Voice
Working days: 5.5d/w( Alternate Saturdays Off)
Responsibilities and Duties :
- Selling products and services using solid arguments to prospective customers through cold calling
- Present, promote and sell products/services using solid arguments to prospective customer.
- Perform cost benefit and needs analysis of existing/potential customers to meet their needs.
- Reach out to customer leads through cold calling.
- Expedite the resolution of customer problems and complaints to maximize satisfaction.
- Achieve agreed upon sales targets and outcomes within schedule.
- Coordinate sales effort with team members and other departments.
- Analyze the territory/market's potential, track sales and status reports.
- Supply management with reports on customer needs, problems, interests, competitive activities and potential for new products and services.
- Keep abreast of best practices and promotional trends
- Continuously improve through feedback.
Key Skills
Sales and Service Skills : The customer is always right. You will need to be able speak in a friendly way to customers and potential customers, listening to their needs and helping to buy the product.
Communication Skills : You will need to speak to customers about a product's different features, and answer any questions they might have and convince.
Required Experience and Qualifications
Graduate
Benefits :
- Health Insurance Coverage
. - Cafeteria Facility.
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