Recruiter at TekPillar Services Pvt Ltd
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Associate Relationship Manager (2-4 yrs)
Roles and responsibilities :
- Maintain long-lasting relationships with clients by staying in touch and providing individualized support.
- Manage the onboarding process for new clients to ensure a smooth transition and introduction to the brand's offerings.
- Look for methods to make the client's experience better.
- Encourage cross-selling and upselling to increase sales.
- Rapidly and effectively address customer concerns by collaborating with internal teams, especially key account managers.
- At all times, monitor customer satisfaction levels by gathering feedback and conducting surveys or assessments.
- Recognize market trends and competitors, then develop strategies to maintain an advantage.
- By preserving long-term client relationships, you can increase and surpass your sales targets.
