Business Development/Client Relations at Fingertips
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Associate - Marketing & Sales - Travel (1-7 yrs)
Tasks & Deliverables :
1. Marketing & Sales :
a. Developing an understanding of and staying current with the competitive landscape in tourism.
b. Identify business opportunities to increase sales by identifying consumer requirements, defining market and competition, marketing and forecasting projected business.
c. Strategize and implement a digital-driven marketing & sales plan for the collective located in fairly remote villages.
d. Managing the complete sales cycle from business development and customer acquisition to receipt of payments.
e. Responsible for achievement of sales targets through effective strategy, implementation and monitoring mechanisms.
Key Performance Indicator: Every homestay host should earn a regular income by hosting for at least 5 nights per month.
2. Customer Strategy :
a. Constantly identify opportunities to grow the customer base and build positive relationships with new clients.
b. Extract inputs for developing and improving service quality and experience based on customer feedback.
c. Get involved in the entire customer lifecycle, find out the areas which impact the customer the most at every touchpoint- create and execute new solutions to improve customer experience.
3. Engagement with the Community:
a. Drive quarterly marketing & sales planning for the collective along with the women.
b. Be a trusted advisor to the collective's women and work collaboratively with them to help build their knowledge and capacity.
c. Build capacity for women to operate digital platforms used for the purpose of managing and marketing the homestays.
Skills & Qualifications :
- Work experience in marketing and sales in any sector, OR educational background in marketing and sales
- Proactive and has ability to define their own work
- Ability to speak and write in both English and Hindi
- Comfortable working in unstructured environments
- Committed to building capacity of grassroots women
- Inspired by the idea of grassroots women-owned and managed businesses
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
